I will now use them exclusively! I do a ton of commercial renos and usually use whoever the customer is already using for their waste (keeping things simple). I have seen it all! Other companies don't think they are dealing with a professional, rather than just a regular customer who they can get a quick gouge in. I generally know my costs and am willing to let a little extra slide in the interest of convenience, but recently I have seen gross overcharging and misinformation when I get the invoice, especially if I run rentals through my clients existing account. Hersey has never been a surprise, and always have been upfront about fees etc., and always very accommodating when a rush job arises. Also, the drivers are pretty cool and helpful if drop locations are challenging. I thought I was the only company that actually cares!! They are growing and acquiring for a reason - Good job. I would use them again.